Procedure overview
1 Purpose
To outline the minimum mandatory training requirements to enable a healthy, safe, and engaging working environment for University Employees.
2 Scope
This Procedure applies to all Employees (including casual Employees).
3 Procedure Overview
This Procedure outlines the minimum mandatory training requirements that must be completed by all Employees and identifies the subject matter experts responsible for keeping mandatory training up to date. The responsibilities of relevant stakeholders relative to mandatory training requirements are also outlined.
4 Procedures
All Employees are required to complete all mandatory training within the prescribed timeframes. Completion of mandatory training will be recorded in the University's human resource management system. Employees who do not complete mandatory training requirements may be subject to performance management in accordance with the Enterprise Agreement.
Mandatory training is the minimum knowledge required to keep Employees and the workplace safe, and to meet legislative and other compliance responsibilities in accordance with:
- Relevant legislation or regulations.
- Codes of practice subordinate to legislation.
- The University's industrial instruments.
- Other compliance policies and organisational requirements.
In addition to their responsibilities as Employees, Supervisors are responsible for:
- Ensuring Employees have been given the opportunity to complete the required mandatory training during regular working hours and are paid appropriately for doing so.
- Managing the performance of Employees that do not complete the required mandatory training.
- Undertaking additional mandatory training specific to their role as Supervisors.
In addition to their responsibilities as Employees and Supervisors, members of Vice-Chancellor's Executive are accountable for high-level monitoring of completion of mandatory training within their organisational units and ensuring their Supervisors are proactively monitoring and managing mandatory training compliance.
The subject matter experts outlined in this Procedure are responsible for providing mandatory training course content and amendments, and are required to:
- Provide the organisation with accurate, timely, and appropriate guidance, advice, and support regarding their mandatory training.
- Review and update course content at least every two years, or earlier if required (for example, following a change in legislation).
Human Resources is responsible for:
- Maintaining a process to enable completion of mandatory training to be recorded in the University's human resource management system.
- Managing the overall approach to mandatory training for the University.
- Providing mandatory training completion data to Supervisors and members of Vice-Chancellor's Executive.
The Category 1 Delegate determines the training that is mandatory for all Employees and determines the training that is mandatory for specific roles or positions that exist in more than one Portfolio. A Category 2 Delegate determines the training that is mandatory for specific roles or positions that only exist in their Portfolio. The relevant Category 2 Delegate determines the subject matter expert for training.
4.1 Mandatory training
This table sets out the minimum mandatory training requirements for all University Employees. The stated duration is indicative of the reasonable maximum time it should take the majority of Employees to complete. This represents approximately 3 hours for all Employees each year, and 3.5 hours for new Employees upon their commencement.
| Timeframe from start, Frequency | Access, Duration | References | |
| General Evacuation | Two days Annually | Online 5 minutes | Work Health and Safety Act 2011 (Qld) Building Fire and Safety Regulation 2008 |
| Fire and Emergency Response | One week Annually | Online 15 minutes | Work Health and Safety Act 2011 (Qld) Building Fire and Safety Regulation 2008 |
| Standards of Conduct | One week Annually | Online 20 minutes | Public Sector Ethics Act 1994 UniSQ Code of Conduct Policy (13/279PL) Public Interest Disclosure Act 2010 (Qld) UniSQ Public Interest Disclosure Policy (13/418PL) Public Interest Disclosure Standard No. 1/2019: Public Interest Disclosure Management Program Crime and Corruption Act 2001 CCC Fraud and Corruption Control: Best Practice Guide UniSQ Fraud and Corruption Management Policy (13/329PL) Corrupt Conduct Reporting Policy (20/569PL) Criminal Code Act 1899 Public Sector Ethics Act 1994 UniSQ Conflict of Interest Policy (14/2758PL) UniSQ Work Procedure (13/374PL) Criminal Code Act 1899 |
| Cybersecurity | One week Annually | Online 15 minutes | Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015 Queensland Government Information security policy (IS18:2018) UniSQ ICT Information Management and Security Policy (13/340PL) |
| Walking Together (First Nations cultural capability) | One week Annually | Online 15 minutes | UniSQ Aboriginal and Torres Strait Islander Employment Procedure (13/342PL) Racial Discrimination Act 1975 (Cth) |
| Health, Safety, and Wellbeing | One week Annually | Online 15 minutes | Work Health and Safety Act 2011 (Qld) Work Health and Safety Regulation 2011 (Qld) UniSQ Work Health and Safety Policy (13/482PL) |
| Discrimination, Bullying and Harassment | One week Annually | Online 15 minutes | Fair Work Act 2009 Anti-Discrimination Act 1991 (Qld) Sex Discrimination Act 1984 Racial Discrimination Act 1975 (Cth) Respect at Work Amendment Act 2009 UniSQ Employee Diversity and Inclusion Policy (15/2854PL) UniSQ Employee Complaints Policy (15/2853PL) Work Health and Safety Act 2011 Work Health and Safety (Sexual Harassment) Amendment Regulation 2024 |
| Preventing Gender Based Violence | One week Annually | Online 30 minutes | Universities Accord (National Higher Education Code to Prevent and Respond to Gender-based Violence) Act 2025 (Cth) National Higher Education Code to Prevent and Respond to Gender-based Violence |
| Foreign Interference and Modern Slavery | One week Annually | Online 10 minutes | UFIT Guidelines to Counter Foreign Interference in the Australian University Sector (D19/1947123) Modern Slavery Act 2018 |
| Information Management | One week Annually | Online 10 minutes | Public Records Act 2023 Queensland State Archives Records Governance Policy UniSQ Records and Information Management Policy (13/427PL) |
| Information Privacy | One week Annually | Online 15 minutes | Information Privacy and Other Legislation Amendment Act 2025 (Qld) Right to Information Act 2009 (Qld) Information Privacy Act 2009 (Qld) |
| Child Safety | One week Annually | Online 15 minutes | Child Safe Organisations Act 2024 (Qld) |
| Conditions and Entitlements of Employment | One week Once only | Online 30 minutes | Fair Work Act 2009 UniSQ Enterprise Agreement 2023-2026 National Employment Standards Superannuation Guarantee (Administration) Act 1992 |
4.2 Subject matter experts
This table sets out the organisational units and teams (where applicable) that are the subject matter experts responsible for mandatory training course content and amendments.
| Organisational Unit (Team) | Topics of responsibility |
| Facilities Management (Operations) |
|
| Human Resources (Workplace Relations and Operations) |
|
| Information Technology and Digital Services (Cyber Security and Networks) |
|
| Office of the Chief Operating and Financial Officer |
|
| Information Technology and Digital Services (Enterprise Information Solutions) |
|
| Governance and Compliance (Legal) |
|
| Human Resources (Health, Safety and Wellbeing) |
|
| Students (Student Life) |
|
| Human Resources (Workforce Strategy) |
|
4.3 Delegations
| Position | Delegation |
| Category 1 Delegate |
|
| Category 2 Delegate |
|
5 References
Nil.
6 Schedules
This procedure must be read in conjunction with its subordinate schedules as provided in the table below.
7 Procedure Information
| Accountable Officer | Chief People Officer |
| Responsible Officer | Chief People Officer |
| Policy Type | University Procedure |
| Policy Suite | |
| Subordinate Schedules | |
| Approved Date | 24/3/2026 |
| Effective Date | 24/3/2026 |
| Review Date | 24/3/2031 |
| Relevant Legislation | |
| Policy Exceptions | |
| Related Policies | |
| Related Procedures | |
| Related forms, publications and websites | |
| Definitions | Terms defined in the Definitions Dictionary |
| A person employed by the University and whose conditions of employment are covered by the Enterprise Agreement and includes persons employed on a continuing, fixed term or casual basis. Employees also include senior Employees whose conditions of employment are covered by a written agreement or contract with the University....moreA person employed by the University and whose conditions of employment are covered by the Enterprise Agreement and includes persons employed on a continuing, fixed term or casual basis. Employees also include senior Employees whose conditions of employment are covered by a written agreement or contract with the University. University of Southern Queensland Enterprise Agreement 2023-2026....moreUniversity of Southern Queensland Enterprise Agreement 2023-2026. The term 'University' or 'UniSQ' means the University of Southern Queensland....moreThe term 'University' or 'UniSQ' means the University of Southern Queensland. | |
| Definitions that relate to this procedure only | |
| Supervisor Any person responsible for leading, managing, or supervising the activities of others. In the context of this Procedure, a Supervisor includes Employees at any classification level or title who have one or more direct reports. | |
| Keywords | Training, mandatory, annual, compliance, statutory, legislative, obligations |
| Record No | 25/68PL |